General Repair Policy

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  All devices are repaired by trained Tech Boys LLC technicians using quality parts.
  
  It is the customer’s responsibility to back up any data or personal information before submitting a device for repair.
  
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  Tech Boys LLC, its owners, and employees are not liable for any loss, corruption, or deletion of data during or after the repair process under any circumstances.
  

Warranty Policy

Tech Boys LLC offers a 90-day limited warranty on repairs, beginning from the date printed on your original receipt.

Warranty coverage includes:
If a problem occurs due to the original repair performed by Tech Boys LLC, we will offer one of the following, at our sole discretion

Repair of the same issue at no cost
Replacement of the device
Store credit equal to the value of the original repair

Important: You must present the original receipt to receive warranty service.

Warranty is void or not applicable if:
The device is damaged after our repair (e.g., drops, electrical damage, water damage)
The device has been opened or tampered with by anyone other than our technicians
The device has new internal or external damage post-repair (e.g., liquid exposure, cracked housing)
The device is severely damaged before or after repair (bent frame, missing components, etc.)
The device was exposed to water or moisture at any point

Device Pickup Policy

Once you are notified that your device is ready for pickup, you have 90 days to collect it. After 90 days, Tech Boys LLC is not responsible for your device, and it may be discarded or repurposed. No compensation will be offered for unclaimed devices.

Ownership Verification

We do not require proof of ownership or verification that the customer is the legal owner of the device submitted for service or buyback. The customer assumes full responsibility for submitting a legitimate device.

Warranty Service Process

If something goes wrong with your device as a direct result of our repair, and it qualifies under the 90-day warranty, Tech Boys LLC will, at its sole discretion:
Re-perform the original repair
Replace the device
Issue store credit for the original repair amount

Warranty claims must be related to the original repair issue. Unrelated problems or new damage will not be covered.

Manufacturer Affiliation Disclaimer

Tech Boys LLC is a third-party service provider. We are not affiliated with, authorized by, or representatives of any original device manufacturers (e.g., Apple, Samsung, Google).

We do not offer or honor any manufacturer warranties or guarantees.